Privacy Policy
Last updated: January 16, 2026
Viviz Technologies ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our AI implementation services.
1. Information We Collect
1.1 Personal Information
We may collect personal information that you voluntarily provide to us when you:
- Fill out contact forms or request consultations
- Subscribe to our newsletters or communications
- Engage our AI implementation services
- Participate in surveys or provide feedback
- Register for events or webinars
This information may include: name, email address, phone number, company name, job title, and any other information you choose to provide.
1.2 Technical and Usage Data
We automatically collect certain information when you visit our website, including:
- IP address and device information
- Browser type and version
- Pages visited, time spent, and navigation patterns
- Referring website addresses
- Operating system and platform
1.3 AI Service Data
When you engage our AI implementation services, we may collect:
- Business requirements and specifications
- Data samples provided for AI model training (with your consent)
- Technical configurations and integration details
- Performance metrics and analytics
2. How We Use Your Information
We use the collected information for the following purposes:
- Service Delivery: To provide, maintain, and improve our AI implementation services
- Communication: To respond to inquiries, send updates, and provide customer support
- Marketing: To send newsletters, promotional materials, and relevant information (with your consent)
- Analytics: To analyze usage patterns and improve our website and services
- Security: To protect against fraudulent or unauthorized activity
- Legal Compliance: To comply with applicable laws and regulations
3. Data Storage and Security
We implement appropriate technical and organizational measures to protect your personal information:
- Encryption of data in transit and at rest
- Regular security assessments and updates
- Access controls and authentication mechanisms
- Secure data centers with industry-standard certifications
However, no method of transmission over the internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.
4. Information Sharing and Disclosure
We do not sell, rent, or trade your personal information. We may share your information in the following circumstances:
- Service Providers: With trusted third-party vendors who assist in operating our business (e.g., hosting, analytics, email services)
- Legal Requirements: When required by law, court order, or governmental authority
- Business Transfers: In connection with mergers, acquisitions, or asset sales
- With Your Consent: When you explicitly authorize us to share your information
5. AI and Machine Learning Data Processing
If you engage our AI implementation services:
- We process data strictly for the purpose of developing and delivering AI solutions
- Training data is handled in accordance with agreed-upon data processing agreements
- We implement privacy-preserving techniques where applicable
- Data used for model training is not shared with third parties without explicit consent
- You retain ownership of your proprietary data and AI models developed for you
6. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your browsing experience. You can control cookie preferences through your browser settings. Note that disabling cookies may affect website functionality.
7. Your Rights and Choices
Depending on your location, you may have the following rights:
- Access: Request access to your personal information
- Correction: Request correction of inaccurate information
- Deletion: Request deletion of your personal information
- Portability: Request a copy of your data in a structured format
- Opt-Out: Unsubscribe from marketing communications
- Objection: Object to certain data processing activities
To exercise these rights, please contact us at online@viviz.in.
8. Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children.
9. International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place for such transfers.
10. Changes to This Privacy Policy
We may update this Privacy Policy periodically. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date.
11. Contact Us
If you have questions or concerns about this Privacy Policy, please contact us:
- Email: online@viviz.in
- Phone: +91 9884365486