Privacy Policy

Information you provide directly

When you fill in our contact form or reach out to us by email or phone, we collect your name, email address, phone number (if provided), company name (if provided), and the message content. We do not collect payment card details through this website.

Information collected automatically

When you visit our website, our hosting provider (Vercel) may collect standard server log data such as your IP address, browser type, operating system, referring URL, and the pages you visit. This data is used solely for security monitoring and performance analysis and is not linked to your identity.

Cookies

Our website uses only essential functional cookies required for the site to operate. We do not use advertising cookies or cross-site tracking cookies. You can disable cookies in your browser settings; this will not affect your ability to use the site.

To respond to enquiries

Contact form submissions are sent to our team via Resend (our email delivery provider). We use the information you submit solely to respond to your enquiry and to follow up if needed.

To improve our services

Aggregated, anonymised website usage data helps us understand how visitors interact with our site so we can improve content and user experience. No individual is identified in this analysis.

To comply with legal obligations

We may process or retain your information where required by Indian law, including the Information Technology Act 2000 and applicable rules.

We do not sell your data

We never sell, rent, or trade your personal information to third parties for marketing purposes.

Service providers

We share data only with the following sub-processors who help us operate this website: (a) Vercel Inc. — website hosting and CDN, (b) Resend Inc. — transactional email delivery for contact form submissions. Both providers process data under their own privacy policies and GDPR/applicable data protection frameworks.

Legal disclosures

We may disclose your information if required to do so by a court order, government authority, or applicable law, or to protect the rights, property, or safety of Viviz Technologies, our clients, or others.

Contact form data

Emails received from contact form submissions are retained in our business email inbox for a maximum of 24 months, after which they are deleted unless an ongoing client relationship exists.

Server logs

Vercel's server logs are retained for up to 30 days and then automatically purged.

Access and correction

You have the right to request a copy of the personal data we hold about you and to ask us to correct any inaccuracies.

Deletion

You may request that we delete your personal data at any time. We will comply within 30 days unless we are required to retain it by law.

How to exercise your rights

Send a written request to online@viviz.in with the subject line "Privacy Request". We will respond within 15 business days.

We implement appropriate technical and organisational measures to protect your information against unauthorised access, loss, or disclosure. Our website is served over HTTPS. However, no transmission over the internet is 100% secure, and we cannot guarantee absolute security.

Our website and services are not directed to individuals under the age of 18. We do not knowingly collect personal data from minors. If you believe we have inadvertently collected such information, please contact us immediately.

We may update this Privacy Policy from time to time. When we do, we will revise the 'Last updated' date at the top of this page. Continued use of our website after changes are posted constitutes your acceptance of the revised policy.

For privacy-related questions or requests, please contact us at online@viviz.in or write to us at: Viviz Technologies, No 47, 1st Floor, Sengunthapuram 3rd Cross Corner, Karur - 639002, Tamil Nadu, India.